Terms and conditions

InTheClips is provided by Simone Panini (Software developer), established in Italy — VAT 04241900366. “We”, “us” and “our” mean that person. “You” means the person or organisation that opens an account. One address reaches us for everything on this page: intheclips.business@gmail.com.

These terms apply from the moment you create an account or use the service, and they form the whole agreement between us, together with the privacy policy and the acceptable use policy, which are part of them.

If you are agreeing on behalf of a company, you confirm you are allowed to bind it, and “you” means that company.

• Age. You must be at least 14 years old. Below that, an account may only be opened by a parent or guardian on your behalf.
• One person per account. Accounts are personal. Sharing your credentials, or driving one account on behalf of several people, is not what a plan is sold for — a second person needs a second account.
• Accurate details. The email on the account has to be one you control — it is how we reach you about billing, security and service changes.
• Your credentials are yours to protect. You are responsible for what happens under your account. Tell us at intheclips.business@gmail.com as soon as you think someone else has access.

Sign-in is handled by Firebase Authentication. We never see or store your password — see the sub-processors page.

You give InTheClips a video in one of two ways: by uploading a file, or by pasting a link to one. It transcribes the audio, ranks the passages most likely to travel, shows you the reasoning and the timecodes, and renders the ones you approve into vertical clips.

• Nothing is cut without you. Every moment stays a candidate until you approve it. We do not publish anything anywhere on your behalf.
• The output is a suggestion. A score is a prior about what has travelled before, not a prediction about your clip — see the disclaimer.
• Features change. We add, alter and retire parts of the pipeline. If we remove something you are paying for and it materially reduces what your plan does, you may cancel and receive a pro-rata refund for the unused part of the period — whenever that happens, and regardless of the 14-day window in clause 4.

• The unit is minutes of source analysed. Transcription and moment selection both cost in proportion to how long a video is, so that is what a plan includes. Exports are not metered: from material you have analysed you may render as many clips as you like.
• The free tier is a one-off trial. It grants a fixed allowance once, and it does not renew each month. It needs no card and can be left unused indefinitely.
• Paid plans renew. Subscriptions bill in advance each period through Stripe and renew automatically until cancelled. Prices are shown on the pricing page and that figure is the whole of what you pay: no VAT is added at checkout, and none appears on the invoice. We bill under the Italian flat-rate regime for small businesses (regime forfettario, art. 1 §§ 54–89, Law 190/2014), which does not charge it.
• Allowances do not roll over. Unused minutes expire at the end of the period they belong to.
• Cancelling. You can cancel at any time from billing settings, with a button and without asking us. The plan stays active until the end of the period already paid for, and is not renewed after that.
• Refunds: 14 days, less what you have spent. Write to intheclips.business@gmail.com within 14 days of the payment that started your subscription and we end it and refund you. If you have used no more than 5% of the credits that period includes, the whole price comes back. Above that we keep the share you have actually spent and return the rest: a fifth of the credits gone means four fifths of the price returns. The period is the one you paid for, so on a yearly plan the credits counted are the twelve months’ worth you bought and not the month you happen to be standing in — which is why the most a year can ever lose to this deduction is one month of it. We do not ask why and there is no form: the message is the entire procedure.
• After the 14 days, nothing comes back. You can still cancel with the button, and the plan runs to the end of the period you have paid for, but that period is not refunded — on a yearly plan exactly as on a monthly one. There are two exceptions and both are ours to cause: if we retire something your plan materially depended on (clause 3), and if we end the agreement for a reason that is not a breach by you (clause 10). In either case the unused part of the period is returned by time.
• Which payment starts the clock. The one that concludes the subscription. A renewal continues the same agreement rather than opening a new one, so it does not begin a fresh 14 days. Cancelling and subscribing again later does: that is a new contract, and it carries its own window.
• Business accounts. The window above exists because a consumer has a statutory right to it. An account opened by a company, or by a sole trader for the purposes of their trade, has no withdrawal right and no refund beyond the two exceptions in the clause above.
• Doing it repeatedly. Subscribing, withdrawing and subscribing again is a use of the window rather than the window itself. We will honour each one that the law requires, and we may decline to sell you a further plan.
• Price changes. We give at least 30 days’ notice by email before a price change takes effect for you. Cancelling before the renewal date is how you decline it.
• Failed payments. If a payment fails we retry, and after the retries the account drops to the free state. Your data is not deleted at that point — see clause 10.

Your videos, transcripts, moment lists and rendered clips are yours. Uploading them gives us no ownership of them and no right to use them for our own purposes.

• The licence is operational and nothing more. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, transcode and process your content strictly to run the service for you, and to allow the providers listed as sub-processors to do the same on our behalf.
• It ends when you do. The licence lasts as long as the content is in your workspace, and ends when the content or the account is deleted.
• We do not train on your material. Your footage, transcripts and clips are not used to train models, ours or anyone else’s, and are not used in marketing without a separate written agreement.
• Retention. The uploaded source and the clips cut from it are both kept for the window of the plan you were on when they were made: seven days on the free trial, ninety on Starter, a year on Creator, and no limit on Studio. That window is fixed when the file is made and is never shortened afterwards — a downgrade, or a cancellation, does not shorten what you already have. Subscribing extends deadlines that already exist. After the window the file is deleted and its record stays, marked expired, so the app can say the clip is gone rather than show a hole where it was. Deleting a source or a clip yourself removes it from storage straight away.

You process only what you own or are licensed to use. That single sentence carries most of the risk in this product, so it is worth stating in parts:

• You have the rights to the video, the audio, the music in it, and to every person who appears or speaks in it — including any consent needed to publish clips of them.
• Where a platform’s own terms govern the material (for instance a video you did not publish yourself), complying with those terms is yours to do, not ours.
• Pasting a link is a declaration, and we keep it. When you import a video by URL you tell us on what basis you may use it — that it is yours, or that you hold a licence or a permission for it. We record that answer together with the wording you were shown, the version of these terms it was shown under, the time and the network address it came from, and we act on it. It is the reason the import is allowed to proceed, so importing something you have no right to is a breach of these terms and the claim that follows is yours to answer.
• You are responsible for what you publish from the output, and for checking a clip before it goes out. See the acceptable use policy for what may not be run through the pipeline at all.
• You will indemnify us against third-party claims arising from content you processed without the rights to it, or from your breach of these terms.

The other side of that is a way in for whoever holds the rights. If material processed here infringes yours, there is a written procedure with a deadline on it — what a notice needs to contain, what we do with it, and how the account it concerns gets to answer — on the acceptable use page.

The pipeline calls services we do not control: transcription, the selection model, GPU rendering, storage, payments. They are named individually on the sub-processors page, with what each one receives.

• You do not bring or pay for any of them. The accounts, the keys and the bills for transcription, the selection model, the GPUs and the storage are ours, and what you pay is the plan — there is no second invoice from anyone else.
• An outage, a price change or a policy change at one of those providers can affect the service. We will route around it where we can, but we do not warrant their availability.

The application, the engine, the scoring rubric, the interface and the name remain ours. Nothing here transfers them. You may not copy, resell, reverse engineer or use the service to build a competing product, and you may not scrape or automate access to it outside the documented interfaces.

Feedback you send us is a gift with no strings: we may act on it without owing you anything, and without it giving you rights in what we build.

• No uptime guarantee outside an agreed SLA. The service is provided as it stands. We aim for it to be there; we do not promise it will be, unless a written SLA says so.
• Maintenance. We will give notice of planned interruptions where we reasonably can. Emergency work sometimes cannot wait.
• Fair use. Concurrency limits and a per-upload cap apply so that one account cannot monopolise the render fleet. These are enforced in the product, not by invoice.
• Suspension. We may suspend an account immediately where there is a credible risk to the platform, to a third party, or a clear breach of the acceptable use policy. We will tell you why, and restore access once the cause is resolved.

• You may close your account at any time. We may end the agreement on 30 days’ notice, or immediately for a serious or repeated breach. If we are the ones ending it and you have not breached anything, the unused part of the period you have paid for comes back by time remaining — that is one of the two exceptions clause 4 makes to the 14-day window, and it is here because a refund rule you can only find in the clause about money is half a rule.
• On closure, download what you want to keep first, because nothing waits for a sweep: the subscription is cancelled, every file under your account is deleted from storage, the rows are deleted, and the sign-in credential itself is destroyed — in that order, in one request. Two things survive it. Invoices and tax records, which we are required to keep for as long as the law of Italy says. And the internal cost lines that record what a job cost us to run: those stay, with the account identifier removed from them, because what is left is arithmetic about a machine and no longer about you.
• An account that drops to the free state after a failed payment keeps its data; it simply cannot analyse new material until a plan is active again.

The service is provided “as is” and “as available”. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that a moment list will be right, that a clip will perform, or that the output is free of error.

We are not liable for indirect or consequential loss, lost profits, lost revenue, lost goodwill, or lost or corrupted data beyond what a reasonable backup on your side would have prevented. Our total liability in any twelve-month period is limited to the amount you paid us in that period.

Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded — including the statutory rights of a consumer.

We may update these terms. The date at the top of this page always says when they last changed. For a material change we give at least 30 days’ notice by email or in the app; continuing to use the service after it takes effect is acceptance, and cancelling before then is how you decline.

These terms are governed by the law of Italy, and disputes go to the courts of Italy. If you are a consumer, you keep the protection of the mandatory rules of the country you live in, and you may bring proceedings in your own courts.

If a clause is found unenforceable, the rest stands. Not enforcing something once is not a waiver of it.

Write to intheclips.business@gmail.com about anything on this page, or about the service itself. It is the same inbox, read by the same person.